Sassa offers several social subsidies to qualified people and families. Not every application is handled and approved, though. Some people also experience rejection. The application is still pending rejection for several reasons. You could have the option to ask for a reconsideration. In this guide, we will provide you with information on the SASSA reconsideration process.
Sassa Reconsideration Application:
- An official request to SASSA is an application for reconsideration. This is to evaluate your grant application’s first decision made by them.
- You also have the opportunity to offer more proof. It assists in elucidating any inconsistencies that would have led to rejection.
What Makes Your Decision Worth Reconsidering?
Every applicant requests a review of their application for different reasons. A few of these may be:
- Inaccurate information: Applicants may request reconsideration and provide accurate information if they believe they have sent in the wrong information. This might include typing the wrong ID number, missing name, or false financial information.
- Information missing: You can utilize the reconsideration option to provide the necessary papers if you overlooked them in your first application. This might include incomplete bank statements, missing confirmation of residency, or missing medical records.
- Change in circumstances: If your financial position changes after you submit your first application, you can also submit Sassa’s application for reconsideration. This might involve changing dependent status, unanticipated medical costs, or losing one’s job.
Eligibility for Reconsideration:
- If your prior application was turned down, you can request a review at Sassa. This is not permitted for the ongoing petitions for SASSA review. More information is also ineligible for pending applications.
- Processing might take more than 30 days. Thus, candidates ought to hold off on making an application for reconsideration. Applications submitted before this time frame will not be considered for review.
SASSA Reconsideration Application Process Online:
You can apply online for an SASSA Reconsideration of your denied social subsidies in the following ways:
- Go to the following DSD website: Appeal at https://srd.dsd.gov.za
- Enter the registered phone number you used to submit your application and your 13-digit South African ID number.
- To get a One-Time Pin (OTP) sent to your registered phone number, click the “send pin” button.
- You will be logged in after providing the OTP.
- Navigate to and choose the Reconsideration tab at the top.
- Select the month for which you wish to request a reconsideration.
- Once the month has been chosen, indicate why you feel your grant was unfairly denied or your situation has changed in the Reason for Appeal section.
- Attach now any necessary supporting documentation.
- Lastly, give everything a thorough once over and finish submitting your request for reconsideration.
Note: The SASSA review procedure may need up to ninety days. You could be required to provide more supporting documentation during this time, depending on the nature of your grant. Thus, confirm that your phone number is accurate and up to date.
SASSA Reconsideration Application Process Offline:
This is ideal if you don’t have internet access or wish to speak with the SASSA agent about your denied grant application before filing a practical reconsideration appeal. However, you must go to the SASSA office in person, and there can be an extensive line.
The offline application process for a SASSA Reconsideration is as follows:
- Go to the SASSA office closest to you. It’s best to arrive early to prevent standing in line.
- Bring in a photocopy of your South African ID book or card, the original SASSA decision letter (if you desire to appeal), and any other pertinent supporting documentation.
- Fill out the form for reconsideration that is available at the SASSA office. Make sure you correctly fill out every area.
- Write down in detail why your application should be given another look. This can result from an error on the part of SASSA or a change in your situation.
- Give your completed form to a SASSA representative along with any required documentation.
- Ensure you receive a receipt acknowledgment as proof that your application for reconsideration was received.
Note: The evaluation procedure might take a while. You’ll be informed of the outcome of your request for reconsideration.
SASSA Reconsideration Status Check:
You can use the following methods to verify the progress of your SASSA reconsideration online:
- Check out the SASSA status page.
- Enter your phone number and 13-digit South African ID.
- To find out the status of your SASSA reconsideration, click the Check Status button.
SASSA Reconsideration Outcomes:
When you apply for the SASSA reconsideration, you might receive any of the following results:
| Outcomes | Meanings |
| Approved | If SASSA accepts your reconsideration, they will reexamine your grant application and determine that you qualify for the award. Grant money will be disbursed to you starting in the month of your application. |
| Declined | Should your request for reconsideration be denied, it indicates that SASSA has reexamined your grant application and determined that you are ineligible. You will not receive the grant; the original decision is still in effect. |
| Pending | A pending status indicates that the process of reconsideration is still ongoing. SASSA is still reviewing your grant application, and no decision has been made as of yet. You could be asked for further paperwork or information during this time. |
What Makes Your Reconsideration Unaccepted?
The following are typical explanations for why your application for SASSA review can be denied:
- Failure to pass the SASSA means test for a particular grant is one of the leading causes of rejection. If your income exceeds the means test criteria for the grant, your application may be denied.
- Your application may be denied if your supporting documentation is insufficient, out-of-date, or cannot be independently checked.
- If SASSA cannot verify your identification, citizenship, marital status, or any other information you have supplied, they will reject your application.
- Medical evaluation records attesting to disability are required for disability awards.
- You gave out someone else’s phone number and bank account information. If SASSA determines that your phone number and bank account information do not match who you are, they will immediately reject your application.
- Your application for a second award might be denied if you receive another social grant.
- Your application may be rejected if it contains false information.
What to Do if Your Reconsideration is Rejected?
You can file an appeal if the SASSA review is denied. If, after being reconsidered, your application is still rejected, you must file an official appeal. The final opportunity to challenge the decision is to file an appeal. After the written rejection date, you have ninety days to file an appeal request with the Independent Tribunal (ITSAA).