Granted, being approved for the SASSA COVID-19 Social Relief of Distress (SRD) award is a significant milestone, but not having a payment date confirmed can be aggravating. You may get your cash back by taking the appropriate actions and being aware of the few possible reasons why this could occur.
Reasons for Late Payment of SASSA Grants:
- Errors with Your Mobile Number: SASSA may be unable to link your ID number to your mobile number. You might need to use your banking information instead of that if you ask for a cash transfer or mobile money payment.
- Errors in Banking Details: Inaccurate banking data may hinder the processing of payments.
- Continuous Verification: SASSA may want further information from you to verify your eligibility.
- Administrative bottlenecks: When SASSA processes a high volume of applications, it might take some time to process approved applications.
- Technical Problems: Although less common, system errors might momentarily halt payments.
What Are Your Options for Waiting?
- Double-Check Your Details: To speed up the payment process, ensure your contact, banking, and ID details are accurate on the SRD website.
- Track the Status of Your SRD: Regularly visit the SRD website at https://srd.sassa.gov.za/. Payment dates frequently show up here before they do in other means of communication.
- Reach SASSA Directly at their helpline (0800 60 10 11) or go to a SASSA office with your ID and application details if prolonged delays occur.
- Be Patient: While delays might be annoying, a lot of applications are processed by SASSA.
Ways to Verify the Date of Your SASSA Payment:
- SRD Website:
- Go to the official SRD website: https://srd.sassa.gov.za.
- Enter the phone number you used to apply and your South African ID number.
- Select “Check Status.”
- Your approval status and the available payment date will be shown together.
- SASSA Phone Call:
- Toll-free, 0800 60 10 11 is the number to call the SASSA.
- Please provide the phone number you provided in your application.
- To talk with a representative or view recorded status information, follow the instructions and provide your ID number.
- SMS:
- Launch the messaging app on your phone.
- Write “SASSA [Your ID Number]” in a new SMS message (replace with your actual South African ID number).
- The message should be sent to 082 046 8553.
- An SMS answer containing your SASSA R350 grant status as of now, with a payment date, should be sent to you.
- Visit a SASSA Office:
- Find the closest SASSA office.
- Don’t forget to include any application reference numbers and your South African ID.
- Your status and possible payment dates have to be accessible to SASSA officials.
Additional Tips
- Verify frequently: Check your status periodically, as new payment dates are published constantly.
- Use official resources: For up-to-date information, see the SASSA website, hotline, or physical offices.
- Watch out for scams: Never give personal information to someone claiming to accelerate your grant for a price or to unapproved social media profiles.
It might be hard to wait for your SASSA grant payment after acceptance. Keep in mind that administrative issues or necessary verifications frequently cause these delays. You may reduce your anxiety and perhaps get your money quickly by being vigilant about reviewing your status, getting in touch with SASSA when necessary, and keeping yourself updated.