The Child Support Grant is one of the social grants offered by the South African Social Security Agency (SASSA) to qualifying South African individuals and families. The goal of this award is to help caregivers provide for the fundamental requirements of kids under the age of 18. Grant recipients may now check their balance and follow their payments online thanks to an online portal that SASSA created to guarantee accessibility and transparency.
Techniques for Online SASSA Balance Checks:
The procedures and techniques to check your SASSA balance online are as follows:
- Using USSD Codes:
- Simple USSD Method: This is the quickest way to check your balance.
- Get your phone’s dial pad open.
- After entering 1203210#, click the call button.
- Try 12069277# if this code does not work.
- To find out your balance, follow the instructions.
- Simple USSD Method: This is the quickest way to check your balance.
- Via WhatsApp:
- Remember the SASSA number: Into your WhatsApp contacts, add 082 0468553.
- Take Up a Discussion: Message me with the word “Sassa.”
- Status of Request: Send “status” in response to the automated message.
- Give Your Reference Number: If prompted, say “Yes” and give your reference number.
- Provide Your Phone Number: Your phone number will be requested; enter it to continue.
- Get Your Balance Here: Lastly, to obtain your balance data, provide your reference number when requested.
- SASSA Mobile App:
- Get the app here: IOS and Android mobile devices may download the SASSA mobile application. After installation, you may use your login information to log in.
- Go to Balance Check by clicking here. Check your balance straight from your smartphone by using the app’s capabilities.
- Online Web Portal:
- Check out the website: Go to the SASSA SRD online site using your web browser.
- Sign in: Enter your ID number and other necessary information to log in.
- Verify Your Balance: To see the amount of your current gift, navigate to the balance area.
Required Documents:
The following documentation must be included with your application for the child support award as proof:
- Original 13-digit barcode identification document belonging to parents
- Birth certificate for child, with ID number
- Income Verification Documents: Pay stubs, bank statements, UIF cards, etc.
- The school certificate of the child, if applicable
- Child’s clinic card (RTHC, if accessible)
- Police station affidavits (if no identification or birth certificate)
Eligibility Criteria for the Child Support Grant:
You must fulfill the following eligibility requirements to be eligible for the SASSA child support grant:
- Be a registered refugee, a permanent resident, or a citizen of South Africa.
- The child must be under eighteen (18).
- The primary caregiver for the kid must be the applicant.
- The applicant and the minor must reside in South Africa.
- Uncared child at a state facility
- must pass a means test based on income
How to Apply for the Child Support Grant?
There are two ways that you may submit your CSG application:
1. Visit the nearest SASSA Office
Visit the SASSA office branch closest to you and complete the CSG application form in person. If help is required, an SASSA agent will provide it.
2. Apply Online
Starting in 2023, you can apply online directly through the SASSA website for grants for child support.
- Go to the SASSA Website.
- After clicking “Apply,” choose “Child Support Grant.”
- Fill out the online application form completely.
- Provide scanned copies of the necessary paperwork.
- Use the site to apply electronically.
If you have all the necessary paperwork, apply for the grant from your home without visiting a SASSA center.
Payment Schedule:
The SASSA Child Grant payments are usually issued on the first of the month. However, payment can be delayed for several reasons, such as system problems or public holidays. You should contact SASSA to find out your payment status if you have not received it by the seventh of the month.
Comprehending the Status Messages:
The following are some typical status messages you can get when using the techniques above to verify the status of your child support award application:
- “Approving” indicates that the grant has been triggered and the application has been accepted.
- “In Progress”: Further verification is being conducted;
- “Pending”: The application is being reviewed and processed.
- The application was rejected, meaning it was not accepted
Timeline for Approval of Child Support Grant:
Grants for child support from SASSA typically take three months to process from the date of application.
Nevertheless, this might change based on the applicable region and verification procedures. A month may pass before some applications are granted, while six months may pass for others.
Hence, to receive regular information, continue to check the progress of your application online. Your grant payments will be refunded from the date of your initial application if accepted.
Procedure for Appealing If Your Application Is Turned Down
You have the right to appeal SASSA’s decision if, within three months, your application for a child support award is denied.
Adhere to this appeal procedure:
- Get an email or letter of rejection from SASSA
- Request for Appeal to the National Social Development Agency
- Within ninety days following the refusal, submit an appeal letter.
- Please explain their incorrect choice; the department will examine the appeal and the ruling.
The grant will be reactivated, and payment will begin if the department finds it in your favor.
Payment and Balance Checking Methods After Approval:
After being accepted, you can get CSG payments in one of two ways. Just provide the correct banking information, and you can learn to Change SASSA Banking Details if necessary.
- Straight bank transfer—into your account
- Withdraw cash from your SASSA card at approved locations. If you live in an assisted living facility or shelter, get hospitalized.
The following techniques can be used to verify your grant balance:
- To check your balance, dial *120*3210# or *120*69277#.
- Use the SASSA WhatsApp chatbot to view the balance
- Use your SASSA card to check at the closest ATM (fees apply).
- Contact an agent by calling 0800 601 011 to find out the balance.
As a result, you may monitor the progress of your application at every level, from the processing stage to the final approval, by proactively checking the status of your SASSA child grant online.