If you have lost your SASSA card, you must replace it quickly. The SASSA card is a key document for South African people receiving social handouts, and losing it can cause major inconvenience. People may lose their SASSA cards due to theft, misplacement, or damage. Losing your SASSA card can be quite distressing, especially if it is your primary source of income. You must disclose it to SASSA as soon as possible to continue receiving financial assistance.
Follow these steps to receive your new SASSA card and continue receiving your social grant payments without interruption:
Step 1: Report a Lost SASSA Card
When you lose your SASSA card, you should immediately report it to the nearest police station. The police will give you a case number, which you’ll need when applying for a new card.
Step 2: Visit your nearest SASSA office
The next step is to go to your nearest SASSA office. You can locate your nearest SASSA office by visiting the SASSA website or contacting the SASSA toll-free number. When you arrive at the SASSA office, you will need to bring the following documents.
- Your ID card or passport
- Recent evidence of residence.
- A police report confirms that your SASSA card has been lost.
- Your cellphone number
- Your bank details
Step 3: Fill out the application form
Once you have all the required documentation, you must fill out an application for a new SASSA card. The application form is available at the SASSA office or can be downloaded and completed on the website. Fill out the form completely and accurately, including all required information.
Step 4: Submit your application form
Once you have finished the application form, submit it to the SASSA office with any relevant documentation. The SASSA official will review your documentation and process your application.
Step 5: Get your new SASSA card
After processing your application, you will be notified by SMS that your new SASSA card is ready for pickup. Bring your ID or passport to the SASSA office to get your new card. Ensure you sign the back of the card and place it somewhere secure. Keep your SASSA card in your purse or wallet so you don’t lose it.