Grants are one of the ways that the SASSA is dedicated to helping South Africans in need. In these challenging economic times, the R350 SRD award has been tremendously helpful to families without an income source. Nonetheless, one of SASSA’s primary objectives is to ensure that only worthy recipients get funds. Therefore, SASSA implemented a new verification method to ensure that the funds are given to only those in need and to prevent fraud. A facial recognition identification verification system has been installed to fortify the procedure. The members’ reactions to this have been conflicting. Continue reading for further details.
What is the SASSA’s New Verification Process?
There are always worries about possible misuse and inconsistencies regarding a large-scale assistance program like SASSA. To tackle these issues and guarantee equitable distribution of funds, SASSA has implemented some improvements to its beneficiary verification procedure.
As a result, for SASSA funding, the organization has implemented a new face recognition identification verification system. This comes after a rise in the number of SRD grant-related fraud cases. This was implemented earlier in the year, requiring recipients who changed their numbers to use biometric ID verification to confirm their identities. Many of the impacted have been unable to access their accounts and grants due to this shift, which has caused great worry among them.
Receiving two SMS alerts from SASSA is a requirement of the new identity verification procedure. This is essential to finish the facial recognition process. The client is notified in the first message that face recognition training is required to continue with the chosen service.
The customer is prompted to start the procedure using a particular link in the second message. The fact that the link expires after 72 hours should be noted. Should you have not received the SMSs throughout this procedure, or if your link has expired, you may get help from SASSA by calling their toll-free number, 0800 60 10 11.
What Does the Notification of Identity Verification Failure Mean?
In South Africa, the government agency responsible for offering social security benefits to eligible residents is called SASSA. One of the most important things this body needs to do to fulfill its sensitive responsibilities and provide funding support is to verify the identification of its recipients.
When applying for an SASSA award, you must include personal information such as your phone number and bank account information. Ensuring your application passes the SASSA means test is the ultimate objective. If you have a chance to enter any incorrect information throughout the application process, you will be notified that “Identity Verification Failed.” This indicates that your application did not pass the means test. If that occurs, you will not be eligible to receive any money.
If your name, last name, or ID number does not match the one in the Home Affairs database, that might be one of the reasons you are receiving this message. Unfortunately, pinpointing the precise cause can be tricky because the troubleshooting procedure is complicated.
How Can the SRD SASSA Identity Verification Failed Situation Be Fixed?
You must submit an appeal for your application to be reconsidered to resolve this. But this time, it’s imperative that you enter the correct information. To accomplish this,
- Go to https://srd.dsd.gov.za/appeals/ to view their website.
- Please enter your phone number and ID again.
- Check the OTP.
- Send in all the information again.
- Choose the month for which you are applying. From the drop-down box, choose the justification for your appeal.
- Select “Submit”
Why is SASSA using Biometric Verification?
The new system is a significant step taken by SASSA to guarantee the security of money. Here are some more justifications for why the agency had to use biometric verification.
Stop Fraudulent Activity:
It is more difficult for fraudsters to effectively compromise the SASSA awards system when a biometric system is in place. By authenticating each individual, SASSA ensures that only the most worthy residents are awarded awards.
Smooth Application Process:
The SASSA application procedure might take a long time. However, SASSA can process your application and get your money sooner if you show who you are.
Safeguard the Data of Beneficiaries:
By adding a layer of protection, biometrics help stop unauthorized individuals from accessing your data.
Streamlined service:
The improved biometric verification makes the service more efficient. To provide a more seamless and customized experience, SASSA can rapidly access your verified data by scanning your face.
SASSA’s New Verification Process: https://srd.sassa.gov.za/
Who will Need Face Recognition Identification Verification from SASSA?
Facial recognition is one step that SASSA has made to improve its verification procedure. This is to stop the increasing number of grant fraud cases. The following people will need to use face recognition technology to confirm their identity:
- Candidates whose data needs closer examination
- Recipients who use the R350 grant program to create a Postbank account
- People who change their phone numbers
- Applicants who use the cash-send method to request money
- candidates whose applications are still marked as “referred.”
SASSA has developed a new biometric verification method to curb fraudulent conduct associated with funding from the organization. This new method also impacts some of the applicants and recipients. This will assist the agency in streamlining and strengthening the overall system’s security.