Before learning further specifics about the case, you must understand the distinction between a SASSA refused application and a SASSA declined to appeal. A refused application is submitted when your first application for a SASSA award is denied owing to an objection. On the other hand, if you submit an application for reconsideration within ninety days of the initial rejection and it is rejected, this is referred to as a declined SASSA appeal.
During the reconsideration or appeals process, you may take particular steps to ensure your application is accepted. Remember that we can only recommend the best preventative steps to consider while appealing.
We cannot guarantee that your application will be approved after reading the advice we will give you; the South African Social Security Agency considers many criteria, so it may all come down to trial and error.
Why SASSA Grant Application Declined?
According to the Department of Social Development (DSD) and the Department of Home Affairs, your grant application may have been denied if you checked your SASSA status online.
1. Inadequate Information: It’s critical to ensure that your application has all relevant information and supporting documentation to avoid any potential setbacks. If you don’t, you can be turned down.
2. Alternative revenue Source: Your financial status and revenue sources are carefully examined by SASSA. Your application can be rejected if your monthly income, including money from cash-send services or e-wallet accounts, exceeds R595.
3. Existing SASSA Grant: To assist in guaranteeing that funds are allocated equally among all applicants, SASSA standards state that those currently receiving a social grant are ineligible for the R350 award.
4. Identity Verification Issues: Accurate identity verification is essential during application. Verification failures might result from misspelled names, surnames, or any missing letters, so check for these mistakes. For your identity to be correctly validated, it is crucial that your name, ID number, and last name exactly match what is on your ID document or Smart ID card.
5. Additional Government Advantages: Likely you will not be eligible for the R350 grant if you are currently getting benefits from NSFAS or UIF. This is because both programs have particular eligibility requirements that may exclude those already receiving the R350 award.
6. Age Restrictions: Those who fall between the 18 to 60 age range are eligible to apply for the R350 award. Those who apply outside this age range could not be accepted since they don’t fit the standards.
7. Fraudulent Activity: SASSA has implemented security measures to guard against fraud and maintain the system’s integrity. If your application appears to be connected to fraudulent behavior or if you are on a list of people who commit fraud, it can be rejected.
8. Employment and Income Tax Contributions: If SASSA discovers that you have held a job and have paid income tax contributions, they may reject your application.
9. Inconsistencies with Department of Home Affairs Records: Should the personal information you submitted not correspond with the Department of Home Affairs’ records, your application may be rejected.
10. Recipient of Another Social award: You could not qualify for the R350 award if you receive any social grant besides a child grant.
11. Registered with NSFAS or UIF: You may not be eligible to receive the R350 award if you are registered with and receiving assistance from the (UIF) or the National Student Financial Aid Scheme (NSFAS).
12. Employment in a Government Institution: You are not qualified for the R350 grant or any other social grant if a government institution employs you. The only people eligible to apply for SASSA subsidies are retired government employees, including older people and veterans. Your application will be rejected if you are employed at the moment.
13. Age Restrictions: Under particular grant conditions, your SRD grant may be denied if you exceed 60 or do not fulfill the age limits.
14. Deceased Status in the Department of Home Affairs Database: If you are classified as deceased in the Department of Home Affairs database, your grant application may be denied.
SASSA has decisively stopped social grant beneficiaries from engaging in fraudulent activities. SASSA blocked 74,000 accounts of deceased people collecting benefits unlawfully in January 2024 alone.
Fixing SASSA Declined Grant Application:
Finding the original cause of your SASSA grant denial is crucial before moving further. You may use this information to ensure your SASSA appeal application addresses special needs or difficulties.
Online Reconsideration Request
- Go to the SASSA website https://srd.sassa.gov.za to file an appeal.
- Input the phone number you used to complete the SASSA application procedure and your ID number.
- You can request a PIN, which will be sent to your registered phone number.
- Once you have it, choose the month you wish to appeal for and input the PIN.
- After deciding on the appeal’s justification, send in your application. Await your appeal’s decision.
Telephone Reconsideration Request
- Give SASSA a call at 0800 60 1011.
- To speak with a SASSA specialist, select option 3.
- Make your phone call to request a reconsideration.
Please be aware that the appeals process might take a while—usually anywhere from thirty to ninety days. Reconsideration requests may take longer to process than anticipated. However, SASSA is actively attempting to address this. Don’t forget to file a different monthly appeal if your application is rejected.