For South African citizens, asylum seekers, and holders of special permits between the ages of 18 and 60 who are unemployed or whose monthly income is less than R624, have insufficient resources, do not receive any other social grants or UIF Payments, and do not receive any other financial support, SASSA’s (SRD) Grant program aims to provide short-term financial support every month.
You can appeal the SASSA decision to the Ministry of Social Development at the National Department of Social Development if you applied for the SRD R350 grant and were denied. Still, it would be best if you had been approved and it was handled improperly or unfairly.
Appeal Process Overview:
The Independent Tribunal for Social Assistance Appeals (ITSAA) oversees the appeals procedure, which enables applicants to contest the SASSA’s decision to reject their first SRD grant application. Within ninety days of receiving the verdict, you must file an appeal. Ensure that all the information you submit is accurate and comprehensive.
It takes ITSAA between sixty and ninety days to decide on your appeal. If they concur with you, they will reverse SASSA’s ruling, and you will begin to receive SRD grant payments. If your appeal is not granted, you will be informed.
Eligibility Criteria:
Before filing an appeal, you must first determine if you meet the SASSA SRD grant requirements to determine your eligibility for the R350 award. It will make sense to list the reasons for rejecting your application. The following criteria apply:
- Citizenship: The candidate must be a citizen of South Africa to be eligible for the SRD award.
- Residence: The applicant has to be a South African resident.
- Age: Applicants must be between the ages of 18 and 60.
- Payments under the Unemployment Insurance Fund (UIF): Applicants who receive UIF money are not qualified for the SRD R350 award.
- Genuine Data: Candidates are required to have submitted accurate and comprehensive data, such as their 13-digit ID card number, cell phone number, and bank account information.
- Lack of Support: Applicants must be unable to provide for their families and themselves, and they must not have any other sources of income, such as social grants, unemployment benefits, or further government assistance.
- Insufficient Funds: The application will be rejected if it is discovered that the applicant makes more than R624 a month because they exceed the requirements of the means test.
- DHA Record: The Department of Home Affairs (DHA) records, including the names of deceased applicants, will also lead to the cancellation of the applicants’ requests.
You may file an appeal if your application was denied even though you met all the requirements listed above for the SASSA SRD award and there was no prejudice.
You must check the SASSA Portal to make sure your information is current before submitting an appeal:
- Enter your 13-digit South African ID card number to log in to the SASSA site.
- Check all of your information to ensure it is accurate.
- You must amend your record if you discover any inaccurate or out-of-date information.
Before filing an appeal, it is crucial to double-check your information because any mistakes might result in the denial of your appeal.
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How Can I Apply Online For The SASSA SRD R350 Grant?
Applications for appeals can be made conveniently through the SASSA’s official website. You must confirm that you have read the Declaration and Consent Documents and agree to its conditions before submitting, or the applicant acting on your behalf must do so. Below, I will walk you through the steps of filing an appeal:
First, go to the SASSA SRD Appeal webpage.
Step 2: Go to the appeals area and enter the cellphone number you gave while registering, along with the 13-digit number from your African ID card. Next, choose “send pin” by clicking.
Step 3: Your registered mobile number will get a verification SMS with a PIN. To access the appeals portion of the website, enter the pin on the screen.
Step 4: The records for each month will be visible to you once you log into the appeals area. The month for which you wish to file an appeal must be chosen.
Step 5: After choosing the month, you must justify the SRD award and supporting documentation to demonstrate your eligibility. To help your argument, you should affix any required documentation, such as the previous six months’ worth of bank statements, evidence of residency, identity documents, and other supporting documents.
Step 6: You must enter the submit button after successfully attaching all the required papers. We will forward your application to the impartial panel. It will take the independent tribunal between sixty and ninety days to notify you of the decision’s conclusion.
SRD Appeal Declination Reasons:
Several factors might cause your appeal to be denied. One of the following notifications will be sent to you if your appeal is rejected:
- identity_verification_failed: This indicates that the personal data in your application does not correspond to the information that the Department of Home Affairs keeps on file. Put another way, there is an inconsistency between the data you identify.
- existing_sassa_grant: Indicates that the applicant is not eligible for the SRD Grant since they already received another social grant during the reconsideration period.
- nsfas_registered: The applicant may have additional funding sources since it suggests they received monies from the National Student Financial Aid Scheme (NSFAS) throughout the reconsideration period.
- uif_registered: This implies that the applicant has another source of income since it shows that they received Unemployment Insurance Fund (UIF) payments throughout the reconsidered period. Monetary support. gov_payrol_registered: This demonstrates that the applicant was employed by a government agency during the review period, indicating that they were gainfully employed.
- age_outside_range(>60): This indicates that the applicant is not eligible owing to age limits because they are above 60 at the time of reconsideration.
- age_outside_range(<18): This indicates that the candidate is not qualified because of age limits because they are younger than 18 at the time of reconsideration.
- Deceased Record on DHA Database: During the reconsideration period, the applicant was listed as deceased in the DHA database.
- different_income_source_found: This indicates that the applicant has another source of income that surpasses the qualifying requirements for the grant, as evidenced by the deposit of at least R624 into their bank account during the reconsideration period.
Contact Details for SRD Grant:
You must use the following methods to get in touch with the Department of Social Development, Independent Tribunal for Social Assistance Appeals (ITSAA) if you have any questions about the appeal:
- Telephone Number: 012 312 7727
- Fax: 086 534 3124
- Email: [email protected]
- Postal Address: Private Bag x 901, Pretoria, 0001
In conclusion, you can appeal if your SASSA SRD R350 Grant application is unjustly denied. Verify the accuracy of your information on the SASSA site, then proceed with the online appeal procedure. Your final resort is a High Court judicial review if your appeal is denied. Please use the above information to contact the Department of Social Development or ITSAA with questions about appeals. You can visit the closest office with questions about the SASSA awards.